Managed Service Provider (MSP) Packages
Prima Cloud Solutions Ltd offers tailored managed service provider (MSP) packages designed to meet specific needs and budget. Our entry-level option provides essential IT support and maintenance, including remote helpdesk support during business hours, basic network monitoring and management, and regular software updates and patch management. The higher tiers offer additional features such as 24/7 remote support, proactive system monitoring and maintenance, cloud backup and disaster recovery solutions, on-site support as needed, advanced cybersecurity measures, and strategic IT consulting and planning. With a tiered pricing strategy, businesses can choose the level of support that best fits their requirements and scale up as their needs evolve.
Cloud Solutions and Migration Services
Our cloud solutions and migration services are designed to help businesses seamlessly transition to cloud-based infrastructure, ensuring scalability, flexibility, and enhanced performance. We provide comprehensive support throughout the migration process, including assessment, planning, execution, and post-migration optimisation.
Cybersecurity Solutions
At Prima Cloud Solutions Ltd, we prioritise the security of your digital assets. Our cybersecurity solutions encompass advanced measures to safeguard your business against evolving cyber threats. From threat intelligence and vulnerability management to incident response and compliance, we offer a holistic approach to fortify your IT environment.
Strategic IT Consulting
Partner with Prima Cloud Solutions Ltd for strategic IT consulting services tailored to your business objectives. Our seasoned professionals provide expert guidance and insights to optimise your technology investments, align IT with your strategic goals, and drive innovation within your organisation.
Mac Management & Integration Specialists
Deployment involves ensuring smooth new device deployments with full integration into enterprise solutions. This includes zero-touch deployment through Apple Business Manager and a streamlined automated deployment workflow. Best practices for Apple IDs, domain federation, and user enrollment workflows are also essential. Additionally, user account provisioning can be achieved through remote account provisioning and IDP integration with services like Okta and Entra. Device naming conventions must be programmatically aligned with zero-touch workflows. Finally, it's crucial to address the challenges of offsite deployments to enterprise solutions.
Security involves the delivery and enforcement of Enterprise IT security policies. This includes scoping Mac-specific policies and scripting, as well as ensuring compliance with FCA, ISO, and Cyber Essentials accreditations. Conditional access and Single Sign-On (SSO) are critical components, along with self-healing policies to maintain system integrity. Automated reporting and integration into SIEM tools enhance monitoring capabilities, while the deployment and updating of Enterprise Security applications on the macOS platform ensure that devices remain protected and up to date.
Networking focuses on connecting and integrating with Enterprise networks. This includes ensuring robust network connectivity and the deployment of Enterprise networking applications. Additionally, SCEP certificate deployment plays a crucial role in securing communications, while Zero Trust Network Access helps enforce strict security protocols by requiring verification for every user and device attempting to access network resources.
Apple and MDM audits involve reviewing existing Apple management solutions and planning for new deployments. This process includes conducting MDM audits to assess the effectiveness of current mobile device management practices, performing Apple integration audits to ensure compatibility and efficiency with existing systems, and carrying out Apple readiness surveys to evaluate the organisation's preparedness for new Apple deployments.